include ETELCHARGE.com online payment system and all other
ETELCHARGE.com Inc online website or online websites which are available or
accessible to ETELCHARGE.com Inc clients, customers or website users.
This policy describes the ways we collect, store, use and
protect your personal information. You accepted this policy when you signed up
for our service. We may amend this policy at any time by posting a revised
version on our website. The revised version will be effective at the time we
post it. In addition, if the revised version includes a substantial change, we
will make every effort to provide you with 30 days' prior notice by posting
notice of the change on our website. It is understood that use of the website or
any other ETELCHARGE.com Inc. online data systems constitutes acceptance of this
How we collect information about you
When you visit any of the ETELCHARGE.com Inc’s websites, we
collect standard web log information, such as your browser type and the pages
you accessed on our website.
If you open an account, we collect the following types of
information from you:
� Contact information - your
name, address, bill-to-telephone number, email, and other similar
� Financial information - the
telephone number that you link to your ETELCHARGE.com account.
Before permitting you to use our service, we may require you
to provide additional information we can use to verify your identity or
telephone number, such as requiring you to confirm your account registration by
placing a call from the bill-to-telephone number provided.
We may also obtain verification information about you from
third parties such as your telephone service provider or any other means
necessary and appropriate.
When you are using our service, we collect information about
your account transactions and we may collect information about your computer or
other access device for fraud prevention purposes. Finally, we may collect
additional information from or about you in other ways not specifically
described here. For example, we may collect information related to your contact
with our customer support team and or store results when you respond to an
When you access our websites we, or companies we hire to
track how our website is used, may place small data files called "cookies" on
the computer you used to access the websites or online systems.
We send a "session cookie" to your computer when you log in
to your account. This type of cookie helps us to recognize you if you visit
multiple pages on our site during the same session. Once you log out or close
your browser, this cookie expires and no longer has any effect.
We encode our cookies so that only we can interpret the
information stored in them. You are free to decline our cookies if your browser
permits, but doing so may interfere with your use of our website.
How we protect and store personal information
Throughout this policy, we use the term "personal
information" to describe information that can be associated with a specific
person and can be used to identify that person.
We store and process your personal information on our
computers in the US, and we protect it by maintaining physical, electronic and
procedural safeguards in compliance with applicable U.S. federal and state
regulations. We use computer safeguards such as firewalls and data encryption,
we enforce physical access controls to our buildings and files, and we authorize
access to personal information only for those employees, authorized agents and
or representatives who require it to fulfill their job responsibilities.
How we use the personal information we collect
Our primary purpose in collecting personal information is to
provide you with a safe online payment method, and unique shopping cart payment
experience. We may use your personal information to:
� Provide the services and
customer support you request;
� Process transactions and send
notices about your transactions
� Resolve disputes, and
� Prevent potentially
prohibited or illegal activities, and enforce our user pre-subscription
� Send you targeted marketing,
service update notices, and promotional offers based on your acceptance
of these services;
� Compare information for
accuracy and verify it with third parties.
If you are buying goods or services and pay through
ETELCHARGE.com or any ETELCHARGE.com Inc. online customer portals, we may
provide the seller with the confirmation of your ETELCHARGE.com account and
payment approval to complete your transaction with the seller. The seller is not
allowed to use this information to market their services to you unless you have
agreed to it.
We work with merchants to enable them to accept payments from
you using ETELCHARGE.com Inc’s websites and in doing so, a merchant may share
information about you with us, such as your email address or other information,
when you attempt to pay that merchant. We use this information to confirm to
that merchant that you are an ETELCHARGE.com Inc. customer.
How we share personal information with other parties
We may share your personal information with: members of our
corporate family to help detect and prevent potentially illegal acts, provide
joint services and for other business purposes. However, these corporate
affiliates will not use this information to market their services to you unless
you have approved it.
Authorized service providers or companies under contract who
help with parts of our business operations (i.e. fraud prevention, bill
collection, marketing, technology services). Our contracts dictate that these
service providers only use your information in connection with the services they
perform for us and not for their own benefit.
Law enforcement, government officials, or other third parties
� We are compelled to do so by
a subpoena, court order or similar legal procedure
� We need to do so to comply
� We believe in good faith that
the disclosure of personal information is necessary to prevent physical
harm or financial loss, to report suspected illegal activity, or to
investigate violations of our User Agreement.
� Other third parties with your
consent or direction to do so.
ETELCHARGE.com Inc. will not sell or rent any of your
personal information to third parties in the normal course of doing business and
only shares your personal information with authorized third parties as described
in this policy.
How you can restrict ETELCHARGE.com Inc from sharing your
Federal and state laws allow you to restrict the sharing of
your personal information in certain instances. However, these laws also state
that you cannot restrict other types of sharing. Because we have chosen to
refrain from certain types of data sharing, the only type of sharing of your
personal information that you may restrict is as follows:
If you do not want ETELCHARGE.com Inc or it’s authorized
parties to share your personal information with other financial institutions for
the purpose of marketing our jointly offered products to you. You may also
control how we use your contact information to market our services to you.
How you can access or change your personal information
You can review your personal information and make any
necessary changes, at any time by logging in to your account and changing your
preferences in the user profile page of your account.