Check By Phone E-Check Payment Gateway Solutions

Etelcharge #1 High Risk Check Processor

ETELCHARGE Inc Privacy Policy

This privacy policy is for Inc. services which include online payment system and all other Inc online website or online websites which are available or accessible to Inc clients, customers or website users.

This policy describes the ways we collect, store, use and protect your personal information. You accepted this policy when you signed up for our service. We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it. In addition, if the revised version includes a substantial change, we will make every effort to provide you with 30 days' prior notice by posting notice of the change on our website. It is understood that use of the website or any other Inc. online data systems constitutes acceptance of this policy.

How we collect information about you

When you visit any of the Inc’s websites, we collect standard web log information, such as your browser type and the pages you accessed on our website.

If you open an account, we collect the following types of information from you:

Contact information - your name, address, bill-to-telephone number, email, and other similar information.

Financial information - the telephone number that you link to your account.

Before permitting you to use our service, we may require you to provide additional information we can use to verify your identity or telephone number, such as requiring you to confirm your account registration by placing a call from the bill-to-telephone number provided.

We may also obtain verification information about you from third parties such as your telephone service provider or any other means necessary and appropriate.

When you are using our service, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention purposes. Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team and or store results when you respond to an online survey.

How we use cookies

When you access our websites we, or companies we hire to track how our website is used, may place small data files called "cookies" on the computer you used to access the websites or online systems.

We send a "session cookie" to your computer when you log in to your account. This type of cookie helps us to recognize you if you visit multiple pages on our site during the same session. Once you log out or close your browser, this cookie expires and no longer has any effect.

We encode our cookies so that only we can interpret the information stored in them. You are free to decline our cookies if your browser permits, but doing so may interfere with your use of our website.

How we protect and store personal information

Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person.

We store and process your personal information on our computers in the US, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable U.S. federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees, authorized agents and or representatives who require it to fulfill their job responsibilities.

How we use the personal information we collect

Our primary purpose in collecting personal information is to provide you with a safe online payment method, and unique shopping cart payment experience. We may use your personal information to:

Provide the services and customer support you request;

Process transactions and send notices about your transactions

Resolve disputes, and troubleshoot problems;

Prevent potentially prohibited or illegal activities, and enforce our user pre-subscription agreement;

Send you targeted marketing, service update notices, and promotional offers based on your acceptance of these services;

Compare information for accuracy and verify it with third parties.

If you are buying goods or services and pay through or any Inc. online customer portals, we may provide the seller with the confirmation of your account and payment approval to complete your transaction with the seller. The seller is not allowed to use this information to market their services to you unless you have agreed to it.

We work with merchants to enable them to accept payments from you using Inc’s websites and in doing so, a merchant may share information about you with us, such as your email address or other information, when you attempt to pay that merchant. We use this information to confirm to that merchant that you are an Inc. customer.

How we share personal information with other parties

We may share your personal information with: members of our corporate family to help detect and prevent potentially illegal acts, provide joint services and for other business purposes. However, these corporate affiliates will not use this information to market their services to you unless you have approved it.

Authorized service providers or companies under contract who help with parts of our business operations (i.e. fraud prevention, bill collection, marketing, technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.

Law enforcement, government officials, or other third parties when:

We are compelled to do so by a subpoena, court order or similar legal procedure

We need to do so to comply with law

We believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our User Agreement.

Other third parties with your consent or direction to do so. Inc. will not sell or rent any of your personal information to third parties in the normal course of doing business and only shares your personal information with authorized third parties as described in this policy.

How you can restrict Inc from sharing your personal information

Federal and state laws allow you to restrict the sharing of your personal information in certain instances. However, these laws also state that you cannot restrict other types of sharing. Because we have chosen to refrain from certain types of data sharing, the only type of sharing of your personal information that you may restrict is as follows:

If you do not want Inc or it’s authorized parties to share your personal information with other financial institutions for the purpose of marketing our jointly offered products to you. You may also control how we use your contact information to market our services to you.

How you can access or change your personal information

You can review your personal information and make any necessary changes, at any time by logging in to your account and changing your preferences in the user profile page of your account.